Commercial glass
This is the service for a smashed storefront window
Roxy Glass repairs and replaces commercial storefront glass, aluminum storefront framing and glass entry doors. Storefront glass is tempered or laminated safety glass and is usually made to order for the opening, so the priority is getting the opening secured first and the permanent glass fitted as soon as it is made.
Free estimates, no obligation. Request a free storefront glass estimate.
If any of the following describes what you are looking at, this is the service that handles it.
What to expect
A broken shopfront is a trading problem before it is a glass problem. The premises are insecure, the unit may not be able to open, and every hour matters. The honest sequence is short and it has not changed in decades.
Secure the opening today. Measure it today. Fit the permanent glass when it has been manufactured. Boarding is not a stalling tactic, it is what protects the stock and the premises during the days that fabrication takes.
Where a unit needs to keep trading behind the boarding, tell us when we attend. There are usually options for how the opening is closed that keep an entrance usable, and it is far easier to plan that at the first visit than to change it afterwards.
Call the line for your area. Have the address, the approximate opening size and a site contact ready.
For property managers
If you look after a portfolio rather than a single unit, a few things make glass work far less painful to administer.
We split the emergency attendance and board up from the permanent glass on both the estimate and the invoice, because that is the split insurers and tenants ask for and it saves you rebuilding the numbers yourself.
Keep the panel sizes, thicknesses and glass types for each unit on file. When a panel goes in the future, having the specification already recorded takes a step out of the process and shortens the lead time.
Out of hours access, keyholders, loading restrictions and center rules are the things that most often delay a job. Telling us at the estimate stage means the scheduling is realistic rather than optimistic.
Our California contractor license, the bond and the workers compensation record are all on the public CSLB record and can be checked in under a minute. See how to verify us.
The work itself
These are the stages the job actually runs through, from the first look at the opening to the finished glass.
What happens next
Call the line for your area or send the estimate form. A photo of the damage and a rough measurement lets us tell you straight away whether it is a glass only repair or a full replacement.
Glass is cut to the opening, not to a catalog size, so the measurement has to be exact. For most jobs we measure on site. For a simple pane you can measure it yourself and we will tell you how.
The estimate is free and it sets out the glass type, the thickness, whether safety glazing is required and what the work involves. Nothing is ordered until you approve it.
Standard glass is usually cut at our Newark shop. Sealed double pane units, tempered glass and made to order shapes are fabricated to your measurements, which is what sets the lead time.
We fit the glass, check that it seals and operates properly, and take the old glass and packaging away with us.
Cost
Roxy Glass does not publish a fixed price for this work, because the price depends on the opening in front of us. Estimates are free, so the fastest way to get a real number is to send the measurements and a photo, or to have us come and measure.
Where we do this work
This work is carried out from our Newark shop across Santa Clara County, San Mateo County, Alameda County, Contra Costa County, San Francisco and southern Marin County.
Santa Clara County from San Jose out to Los Gatos and Cupertino.
San Jose, Sunnyvale, Santa Clara, Cupertino, Campbell, Los Gatos, Saratoga, Milpitas.
San Mateo County and the northern Santa Clara Valley.
Palo Alto, Mountain View, San Mateo, Los Altos, Los Altos Hills, Menlo Park, Atherton, Redwood City, San Carlos, Belmont, Foster City, Burlingame, Millbrae, San Bruno.
The Tri City area, the Hayward and Oakland corridor and the shoreline cities.
Fremont, Newark, Union City, Hayward, San Leandro, San Lorenzo, Castro Valley, Alameda, Richmond.
Inland Alameda County and central Contra Costa County.
Walnut Creek, Pleasanton, Dublin, Livermore, Sunol, San Ramon, Danville, Alamo, Lafayette, Moraga, Orinda, Pleasant Hill, Concord, Martinez.
San Francisco, northern San Mateo County and southern Marin County.
San Francisco, South San Francisco, Daly City, San Rafael, Mill Valley, Larkspur, Corte Madera, San Anselmo, Tiburon.
Send your details on the free estimate form and the team that covers your address will answer. You can also call the Newark shop on (510) 400-7788, which is where every Bay Area job is dispatched from.
Questions
We can secure it the same day. The permanent glass almost always has to be made. Storefront glass must be tempered or laminated safety glass, and tempered glass cannot be cut after it has been treated, so every panel is manufactured to the measured size. Any company promising permanent storefront glass within the hour is either fitting the wrong glass or has your exact size already made.
Securing the opening is the priority and it is a separate visit from fitting the permanent glass. Call the line for your area, tell us the address, the rough opening size and whether anyone is on site. We will tell you when we can attend rather than giving you a figure we cannot stand behind.
Safety glazing is required by code in and beside doors and in large areas of glass at ground level, so it will be one of the two. Tempered is the standard choice. Laminated is worth considering where security or noise matters, because the plastic interlayer holds the glass together when it breaks, which slows down forced entry and keeps the opening closed rather than empty.
Many commercial policies cover glass breakage, and an emergency board up is normally treated as reasonable mitigation. We cannot tell you what your policy covers, but we can give you an itemized estimate and invoice separating the emergency attendance from the permanent glass, which is usually what an insurer asks for. Photograph the damage before anything is cleared.
Yes, and for many retail units in shopping centers it is the only option the landlord allows. Tell us the access arrangements and any restrictions at the estimate stage, because it affects both the scheduling and the cost, and we would rather price it correctly at the start than surprise you later.
The frame has to be sound before glass goes back into it, otherwise the new panel sits under stress and is likely to fail. We assess the framing when we secure the opening and tell you whether it can be repaired or whether that section needs replacing. That is quoted separately from the glass so you can see what you are paying for.
Broken glass cleared and the opening secured now, with the permanent glass fitted once it is made.
Read about emergency board up
Interior glass walls, offices and meeting rooms that keep the light and the sightlines while dividing the space.
Read about glass partition walls
Full height mirror walls for gyms, studios and salons, installed with safety backing.
Read about gym mirrors and mirror walls
Next step
Tell us the address, the size of the opening and whether the premises are currently secure. We will tell you what we can do today and what has to be made.
Estimates are free. Tell us what broke, send a photo if you have one, and we will tell you whether it is a glass only repair or a full replacement before any work is booked.
Leave a message or use the estimate form and we will reply when we open.
